Returns & Exchanges
At Corriente Saddle Company, we stand behind the quality of our handcrafted saddles and tack. If you are not completely satisfied with your purchase, you may return or exchange unused items within 30 days of delivery.
Return Process
- 1.Review Eligibility
Ensure your saddle or equipment is in its original, unused condition without any cinch marks or wear to qualify for a full refund.
- 2.Request Authorization
Contact our customer service team to obtain a Return Merchandise Authorization (RMA) number and detailed shipping instructions.
- 3.Secure Packaging
Pack your item securely in its original box, ensuring all hardware and accessories are included to prevent damage during transit.
- 4.Ship and Track
Affix the shipping label and drop off the package at your nearest carrier; once received, our team will process your refund or exchange within 5-7 business days.
